Non Profit Social Research Group

Challenge: We typical make weekly conference calls with 7 to 8 participants for about an hour. We left The Conference Depot and tried a company that solicited our business with a lower conference-calling rate. It sounded good so we tried the service. The rate was not as advertised to us. The rate was rounded up in ten-minute increments and many other hidden costs were added to the bill. The service did not provide the International connections and did not have the use of web Power Point Presentations that we were used to. The system did not have the easy recording features we needed and we did not have the friendly, fast, ready service that we got from The Conference Depot.

Scope of work: Being a nonprofit, we have to constantly find ways to keep our costs in line. Yet, we are still a business. We must have effective presentations, we must have reliability in our business relationships, and we must have the ability to record and document very important online or conferencing events.

Result: We now enjoy the lowest toll free conference calling rates available in today's market due to the referral program offered by The Conference Depot. We also have an International calling plan with toll free numbers from India and other major parts of the world. We are now using their latest webcasting technology to make web events easy to make and perfect in presentation. Their knowledgeable people also show us ways to make our conference calls more productive. The Conference Depot has given us the best service and we will never make the mistake of trying another service again!

Non Profit

Challenge: As a Not-for-Profit organization located in North Carolina we host frequent conference calls with administrators from all states and other U.S. jurisdictions responsible for planning and implementing services for children with disabilities. Due to budget constraints, calls are now limited on the current system to 80 attendees per conference call but the demand is growing. Knowing who and what state agency personnel, service provider, family, and higher education representative is going to be on the conference call in advance is critical in order to have an effective meeting.

Scope of Work: Create a conferencing strategy that will keep us within our budget, allow more attendees, and give us the ability to register and track who is on each call. Make this available nationwide, 24/7.

Result: The Conference Depot designed a program that incorporates an online registration process. Now we are able to gauge participation levels in advance and therefore control costs. In addition, customizing the online registration form with organization-specific questions has better prepared us for who will be in attendance. This allows for a much more effective meeting and a budget that we can live with!